Help Desk

Your tickets appear immediately in My Tickets after checkout. Each ticket has a unique confirmation code and QR code you can show at the door.

You can cancel a confirmed ticket from the My Tickets page up until the event starts. Transfers between attendees are not currently supported, but cancellations free up the seat for someone else.

We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express. All payments are processed securely.

Yes — creating a free account lets us link your tickets to your profile so you can access them any time and manage cancellations.

Sign in, then click 'Create Event' from the menu. Fill in your event details, set your ticket price (or mark it as free), add ticket tiers if needed, and publish — it's live instantly.

Yes. When creating an event, enable the 'Ticket Tiers' option to set up different ticket types (e.g. Early Bird, General Admission, VIP) each with their own price and quantity.

Your Organizer Dashboard shows real-time stats: total revenue, tickets sold, and a list of all attendees. You can access it from the menu once you're signed in.

Happenster charges no platform fee during beta. Standard Stripe processing fees apply (typically 2.9% + 30¢ per transaction).

Click your avatar in the sidebar. Your name and email are managed through your Clerk account.

No. All payment data is handled exclusively by Stripe and never stored on Happenster's servers.

Submit a support ticket below and we'll process your deletion request within 48 hours, including removal of all associated ticket data.